CONTACT US

1) How will I receive my digital products after purchase?

Once your payment is completed, a download link will be automatically sent to your registered email. You can click the link and instantly download your PDF files.

2) What type of digital products does KidsZone offer?

KidsZone provides high-quality learning materials for children, including phonics worksheets, activity books, CVC word exercises, sight word practice sheets, and early learning educational resources.

3) Are purchases one-time or subscription based?

All purchases are one-time. You pay once and receive permanent access to your files.

4) Can I request a refund?

Since our products are digital downloads, refunds are generally not provided once files are delivered. However, if you did not receive your product or there is a technical issue, please contact us for support.

5) Do I need special software to open the files?

No special software is required. All our digital products come in standard PDF format, which can be opened on any device using free PDF readers such as Adobe Acrobat or built-in PDF apps.

6) I didn’t receive my download link. What should I do?

Please check your spam/junk folder first. If you still cannot find the email, contact us with your order details and we will resend your files immediately.

7) Are my downloads available forever?

Yes! Once downloaded, the files are yours to keep permanently. We recommend saving backups to avoid losing access.

8) How do I contact KidsZone support?

Simply email us at support@vndigitalglobal.com or hello@vndigitalglobal.com. We're always happy to help!